0333 323 2655
HICS believes very strongly in Consumer Protection. At HICS, we ensure that consumers are dealt with professionally, courteously and sympathetically by our members. Any products installed by HICS members must be fit for purpose, installed professionally and come with comprehensive workmanship and product guarantees which are underwritten with specialist insurance. This provides consumers with a high level of protection.
HICS provides consumers with a national network of installers. Just look for the HICS Accredited Member logo when installing home improvements.
Benefits to Consumers:
- HICS scheme is endorsed by Nick Ross (former BBC Watchdog & Crimewatch Presenter)
- Vetted and accredited Installers
- FREE consumer advice line: 0800 0192 664
- FREE deposit protection (up to 25% of the contract value)
- FREE insurance backed guarantee (for every customer)
- FREE mediation (to help fully resolve any disputes should they arise)
- FREE independent inspections (to assist with installation/product defects at HICS discretion)
- FREE access to an independent Ombudsman Service (to conclude disputes without incurring legal fees or costs)
Find Your Nearest HICS Member
Use our easy Find a Member form to locate HICS Members in your area and find the right company for your home improvement.