Consumer Protection, Made Simple
HICS is a leading consumer protection organisation that can cover a wide range of home improvement installations carried out by one of our accredited members. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
Approved
HICS is fully endorsed by Nick Ross & George Clarke.
Communication
We write to every consumer informing them of their level of protection.
Validation
Vetted and accredited installers.
Protection
Deposit and stage payment protection insurance when using a HICS gold or platinum member.
Insurance
Provide consumers with adequate financial protection (including Insurance Backed Guarantees).
Advice
Free help and advice line for both installers and consumers.
Dispute Resolution
CTSI approved ADR competent authority.
Ombudsman
Access to an independent Ombudsman.
“Make sure it’s a SureBuy”
George Clarke
HICS Brand Ambassador
HICS is a Proud Member of SureBuy
