Consumer Protection, Made Simple
HICS is a leading consumer protection organisation that can cover a wide range of home improvement installations carried out by one of our accredited members. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
HICS is fully endorsed by Nick Ross & George Clarke.
We write to every consumer informing them of their level of protection.
Vetted and accredited installers.
Deposit and stage payment protection insurance when using a HICS gold or platinum member.
Provide consumers with adequate financial protection (including Insurance Backed Guarantees).
Free help and advice line for both installers and consumers.
CTSI approved ADR competent authority.
Access to an independent Ombudsman.