HICS Appoints Buckinghamshire and Surrey Trading Standards as New Primary Authority

HICS, a consumer protection organisation covering the installation of home improvement products, has appointed Buckinghamshire and Surrey Trading Standards as its new Primary Authority.

The appointment of Buckinghamshire and Surrey Trading Standards as a Primary Authority will provide HICS members with access to regulatory advice, including the issuance of guidance, templates, and tools designed to ensure compliance and promote best practices within the industry.

Founded in April 2015, Buckinghamshire and Surrey Trading Standards is a joint service formed by Buckinghamshire Council and Surrey County Council. This authority is committed to delivering robust consumer protection services.

Faisal Hussain, HICS CEO, comments,

“We are pleased to announce our new partnership with Buckinghamshire and Surrey Trading Standards as our Primary Authority. Their expertise will be invaluable in helping us provide our members with a high level of regulatory support, further ensuring that consumer protection remains at the forefront of our mission.”

Michele Manson, Business Team Manager at Buckinghamshire and Surrey Trading Standards, comments,

“We are delighted to welcome HICS Consumer Protection as our new Primary Authority Partner.  We look forward to working with the team to deliver support and advice to their members and protecting consumers on the home improvement journey.”

The partnership between HICS and Buckinghamshire and Surrey Trading Standards underscores HICS’s ongoing commitment to protecting consumers and supporting its members in navigating the complex regulatory landscape.

HICS members interested in accessing advice from Buckinghamshire and Surrey Trading Standards should raise their interest to HICS by emailing compliance@hicsscheme.org.uk or calling HICS on 0333 323 2655.