HOMEOWNERS

How HICS
Can Help You

Our vision is to transform consumer protection by respecting, protecting and educating consumers. A vision which is shared by our new brand ambassador, George Clarke.

HICS strongly believe that no consumer should ever be left disadvantaged and we strive to ensure every consumer is protected before, during and after their installations.

All installers are vetted before becoming accredited members. You also have full protection, including access to Alternative Dispute Resolution (including the Ombudsman), Deposit and Stage Payment Protection and an Insurance Backed Guarantee.

Our vision is to transform consumer protection by respecting, protecting and educating consumers. A vision which is shared by our new brand ambassador, George Clarke.

HICS strongly believe that no consumer should ever be left disadvantaged and we strive to ensure every consumer is protected before, during and after their installations.

All installers are vetted before becoming accredited members and hold a bronze, silver, gold or platinum membership. Each membership type provides you with different levels of protection, including access to Alternative Dispute Resolution (including the Ombudsman), Deposit and Stage Payment Protection and an Insurance Backed Guarantee.

Our vision is to transform consumer protection by respecting, protecting and educating consumers. A vision which is shared by our new brand ambassador, George Clarke.

HICS strongly believe that no consumer should ever be left disadvantaged and we strive to ensure every consumer is protected before, during and after their installations.

All installers are vetted before becoming accredited members and hold a bronze, silver, gold or platinum membership. Each membership type provides you with different levels of protection, including access to Alternative Dispute Resolution (including the Ombudsman), Deposit and Stage Payment Protection and a Insurance Backed Guarantee.

“I am working with HICS to ensure that consumers are respected, protected and educated on their home improvement journey.”

George Clarke, HICS Brand Ambassador

“I am working with HICS to ensure that consumers are respected, protected and educated on their home improvement journey.”

George Clarke, HICS Brand Ambassador

“I am working with HICS to ensure that consumers are respected, protected and educated on their home improvement journey.”

George Clarke
HICS Brand Ambassador

Key Benefits for Homeowners

When you enter into a contract with a member of HICS to install home improvements in England, Scotland, Wales or the Isle of Wight, you should receive the following.

Please read the consumer advice section to understand the protection you may receive and the obligations you have.

Visit consumer advice section

Looking for a HICS member for your next project?

If you are looking for a HICS accredited member for your next home improvement project, please complete the form below and one of our team will be in touch with details of HICS members in your area.

    Your details




    Type of installation required

    Air ConditioningBathroomBedroomCladdingDrivewayInsulationFlooringGarage ConversionHot TubJoineryKitchenLightingLoft ConversionRoofingSoundproofingOther

    Additional information


    Membership Enquiry

    Products Covered

    Consumer Protection