INSTALLERS

Commercial Installations

The HICS scheme rules do not require registration of commercial installations. However, should you wish to request registering a commercial installation, please complete the commercial installation request form to get a quote for an Insurance Backed Guarantee (IBG) including industry leading ADR services*.

Please note:

• *The commercial property owner will be able to contact the scheme for free advice and assistance with a dispute, but would not be able to access the independent ombudsman service;

• There is no deposit protection provided for any commercial installation;

• The commercial Insurance Backed Guarantee has a £500 excess.

Please ask us if you would like a copy of the insurers commercial Insurance Backed Guarantee terms and conditions.

The HICS promise is to ensure consumers are respected, protected and educated on their home improvement journey, and by working closely with our members we ensure fair treatment for both our members and their customers.

The cover we offer protects consumers before, during and after their installation which provides a sense of trust, confidence and peace of mind, and in turn helps our members’ sale conversions.

Brand ambassadors

HICS is endorsed by not one, but two consumer champions. An advocate of consumer protection for many years, Nick Ross has been supporting our group of schemes since 2010; and he has recently (March 2019) been joined by George Clarke, who is keen to work with us in our quest to transform consumer protection!

“All HICS members are vetted
and accredited prior to
gaining membership, so
you can feel confident
you are employing
a professional and
quality installer
to carry out
your home
improvement
project.”
Nick Ross
HICS Brand
Ambassador

Key Benefits for Installers

Peace of Mind for Consumers

Offering protection before, during and after their installation, HICS helps provide consumers with trust, confidence and peace of mind.

Increased Sales Conversions

The peace of mind HICS provides for consumers helps our members increase their conversion rates and profit margins.

Reduce Cancellation Rates

Suite of Marketing Material

Help & Advice Line

Access to Finance Facilities

Alternative Dispute Resolution

Key Benefits for Installers

Peace of Mind for Consumers

Offering protection before, during and after their installation, HICS helps provide consumers with trust, confidence and peace of mind.

Increased Sales Conversions

The peace of mind HICS provides for consumers helps our members increase their conversion rates and profit margins.

Reduce Cancellation Rates

Suite of Marketing Material

Help & Advice Line

Access to Finance Facilities

Alternative Dispute Resolution

Key Benefits for Installers

Peace of Mind for Consumers

Offering protection before, during and after their installation, HICS helps provide consumers with trust, confidence and peace of mind.

Increased Sales Conversions

The peace of mind HICS provides for consumers helps our members increase their conversion rates and profit margins.

Reduce Cancellation Rates

Suite of Marketing Material

Help &
Advice Line

Access to Finance Facilities

Alternative Dispute Resolution

Membership Enquiry

To learn more about how becoming a HICS accredited member can help benefit your home improvement business and increase your conversion rates, please complete our membership enquiry form below.

If you are ready to take the plunge and apply for membership, you can complete our online membership application.

Contact details

Company details

How did you hear about HICS?

Trade advertPress releaseDirect mailWord of mouthOther

Additional information

Contact details




Company details




How did you hear about HICS?

Trade advertPress releaseDirect mailWord of mouthOther

Additional information

Membership Enquiry

Are you ready to take your business to the next level? See how HICS membership can help you grow and prosper.

Learn more

Products Covered

From IBGs to dispute resolution, there are many ways HICS can protect consumers using an Accredited Installer.

Learn more

Consumer Protection

HICS protects consumers by covering a wide variety of home improvement installations.

Learn more