INSTALLERS

Commercial Installations

The HICS scheme rules do not require registration of commercial installations. However, should you wish to request registering a commercial installation, please complete the commercial installation request form to get a quote for an Insurance Backed Guarantee (IBG) including industry leading ADR services*.

Please note:

• *The commercial property owner will be able to contact the scheme for free advice and assistance with a dispute, but would not be able to access the independent ombudsman service;

• There is no deposit protection provided for any commercial installation;

• The commercial Insurance Backed Guarantee has a £500 excess.

Please ask us if you would like a copy of the insurers commercial Insurance Backed Guarantee terms and conditions.

The HICS promise is to ensure consumers are respected, protected and educated on their home improvement journey, and by working closely with our members we ensure fair treatment for both our members and their customers.

The cover we offer protects consumers before, during and after their installation which provides a sense of trust, confidence and peace of mind, and in turn helps our members’ sale conversions.

Brand ambassadors

HICS is endorsed by not one, but two consumer champions. An advocate of consumer protection for many years, Nick Ross has been supporting our group of schemes since 2010; and he has recently (March 2019) been joined by George Clarke, who is keen to work with us in our quest to transform consumer protection!

“All HICS members are vetted
and accredited prior to
gaining membership, so
you can feel confident
you are employing
a professional and
quality installer
to carry out
your home
improvement
project.”

Nick Ross
HICS Brand
Ambassador