Having been successful in providing consumer protection through installers, HICS has recognised the need to provide confidence in the complete supply chain and industry in general. HICS has, therefore, introduced an Affiliate Partner Scheme with requirements tailored specifically for manufacturers, distributors and service providers.
What is the HICS Affiliate Partner Scheme?
HICS has established the Affiliate Partner Scheme in order to promote consumer protection by ensuring that when a product is installed in a domestic setting, it is sold in a clear, consistent and fair manner (agreed with the manufacturer); and installed professionally, in accordance with manufacturer instructions.
To achieve Affiliate Partner status, applicants must undergo an accreditation process that examines solvency and ethos; and reviews the processes and procedures they have in place to ensure consumers are treated fairly.
Affiliate Partners demonstrate they share HICS’ ethos and are committed to ensuring their network of installers provide professional services to consumers.
Benefits of the Affiliate Partner Scheme
Access to Installers
Brand Ambassador George Clarke
What does HICS do?
HICS is a consumer protection organisation and our overriding objective is to promote best practice in the sale, installation and after sale service of home improvement products to consumers. Protecting consumers is at the heart of everything we do.
All HICS Accredited Installers are continually vetted in many areas in order to help ensure consumers are satisfied. All consumers receive comprehensive protection throughout the buying, installation and after sales experience.
HICS provides a FREE service to investigate any complaints made against members. This includes: FREE mediation and FREE independent inspections (at HICS’ discretion).
George Clarke, HICS Brand Ambassador