HICS (“We”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is HICS of Centurion House, Leyland Business Park, Centurion Way, Leyland, PR25 3GR. Your Data will be shared with QA Scheme Support Services Ltd (or any replacement administrator of the Home Improvement Consumer Protection Scheme (‘the Scheme’)) and may also be passed on to the Scheme’s Ombudsman Service (together with Scheme partners) and any third parties (for example CRM database managers) who are engaged to process data on our behalf or on behalf of such Scheme partners.
Our nominated representative for the purpose of the Act is Richard Christie.
We may collect and process the following Data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use reasonable procedures and security features to try to prevent unauthorised access. We will retain your data for as long as it is reasonably required for our legitimate purposes and for no longer.
We use information held about you in the following ways:
We may disclose your personal information to Scheme partners, to legal and other professional advisors, and to our or their suppliers (for example printers or couriers) who reasonably need to know your contact details so they can provide their services to us, and may also disclose your personal information to third parties:
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Data about you to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.